Long wait times for UP Express as free service offered on Family Day

Written by admin on 27/07/2019 Categories: 广州桑拿网

A free ride on the Union Pearson Express on Family Day comes at a price —; two-hours waiting in line to board the much-maligned rail service.

Just part of approx 2 hr wait for free #FamilyDay ride on #UPExpress. #Metrolinx wants more awareness of UPExpress pic.twitter广州桑拿网/0sbThB5CBv

— Christina Stevens (@StevensGlobal) February 15, 2016

Metrolinx, the province’s regional transit agency which operates the rail line, said ridership reached record numbers this weekend as it was offered for free during NBA All-Star weekend.

As of 6pm we beat yesterday’s total of 10,000 riders @UPexpress. Happy Valentines! pic.twitter广州桑拿网/qnfScqeB1r

— Anne Marie Aikins (@femwriter) February 15, 2016

Metrolinx spokesperson Anne Marie Aikins said the promotion was a way for new customers to test the high-speed train between downtown and Pearson International Airport for the first time.

Trains are full. Very gratifying to see people enjoying @UPexpress. It’s a great service. pic.twitter广州桑拿网/XvlGWQTLLs

— Anne Marie Aikins (@femwriter) February 13, 2016

However, those taking a flight or using it to go to work skipped the queues entirely.

Line up for @UPexpress is 2hours+ for folks just wanting to try it. If you have a flight or work at airport no wait

— Anne Marie Aikins (@femwriter) February 15, 2016

The UP Express has been criticized for its low ridership numbers since it was officially launched last June and has struggled to get past 3,000 passengers a day to the 5,000 it was hoping to hit by the service’s one-year mark.

READ MORE: Union-Pearson high-speed train ridership falls below 70,000

Much of the negative talk surrounding the rail line has been centered around the price to board the train.

The 25-minute trip costs $27.50 for a one-way fare, however those with a Presto card can travel for $19.

The latest numbers show the trains are currently running around 90 per cent empty.

In recent weeks, Metrolinx has been pressured to reduce the service’s price to attract more riders.

During a board meeting last week, Ontario Transportation Minister Steve Del Duca said the province will take a “clear and sharp look” at fares.

VIDEO: Fares only part of solution to UPX ridership woes says Metrolinx

With a file from Patrick Cain.

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